frequently asked questions
If you don't find the answer you're looking for here, please send us your question - we love a good challenge.

top 5 questions

WHY SHOULD I CHOOSE VARIDESK OVER OTHER OPTIONS?

There are three main reasons customers choose VARIDESK:

Quality – We use high-grade materials that look great in any kind of office and last for years to come. With our steel frames and variety of finishes, it's easy to see that VARIDESK offers a superior product for any kind of desk.

Usability – Most VARIDESK models work with the desk you already have, so you don't have to buy a big, expensive piece of furniture. Every product (except our Pro Desk series) arrives fully assembled and ready-to-use without the need for a single tool. Most importantly, VARIDESK users are always amazed that such a sturdy, spacious desk can also be so easy to use. You can move it up or down almost effortlessly in just a few seconds.

Convenience – VARIDESK is easy to order, ships quickly, and we offer a 30-day guarantee on every VARIDESK product. If you don't love it within that time, we'll pick it up, no problem, and at no cost to you. In fact, we offer free shipping to Mainland Australia and Tasmania.

IS VARIDESK EASY TO SET UP?

Oh, yeah! That's actually one of the stand-out features we're so proud of. VARIDESK was designed to be as simple as possible to set up. Most models ship fully assembled and ready-to-use right out of the box. We do recommend that you have someone help you lift it onto the desktop. Once it's on your desk, just place your equipment on top and you're ready to work.

Only the Pro Desk series requires some assembly, but there are no tools needed. Just attach the legs, flip it over, and you're done.

HOW MUCH WEIGHT CAN MY VARIDESK HOLD?

Please see the technical specifications section of the specific VARIDESK you're interested in for exact weight limits. To give you a general idea, most average size models have a recommended weight limit of 35 lbs or 15.8 kg. Our larger models usually have a weight limit of 45 lbs or 20.4 kg. Our Pro Desk line can hold even more.

DOES THE VARIDESK WORK FOR PEOPLE WHO ARE TALLER THAN 6'2" OR SHORTER THAN 5'3"?

Yes, there are VARIDESK models to suit people of different heights. When it comes to our taller fans, we recommend the Exec Series, which was specifically designed with an extra 5.5" inches of height built in to extend higher than our other methods. And with up to 11 different height-adjustment settings, users only need to lift their VARIDESK up to a height that's comfortable to them. As long as your current desk sits at your personal height, a VARIDESK on top will turn it into a sit-stand desk that suits you.

WILL IT BE HARD TO RAISE MY VARIDESK WITH ALL MY EQUIPMENT ON TOP?

Actually, because of the way our spring-loaded boost system works, having more equipment on top of your desk will help you raise your VARIDESK quickly and smoothly. Just don't exceed the weight capacity of your model. They all feature a spring-assisted mechanism that manages the weight so you can easily lift and lower it in just a few seconds.

measuring

WHAT'S THE MINIMUM MEASUREMENT THAT WILL FIT A VARIDESK?

Please see the Find My Fit page and look at the specific VARIDESK you're interested in for exact measurements.

Most standard desks have plenty of room for a VARIDESK because they come in several sizes to work with almost any workspace. All VARIDESK models have their width in inches in the name of the product. For example, the Pro 30™ needs a desk 30" wide, while the Exec 48™ needs a desk at least 4 feet wide. It's equally as important to measure for depth, as for the Cube Series, your desktop only needs to be 24" deep, but for the Pro Plus™ Series, your desktop needs to be at least 26" deep.

You can use our printable ruler to help get exact measurements.

installation

DO I HAVE TO FASTEN OR PERMANENTLY INSTALL A VARIDESK ONTO MY DESK?

No, that's the beauty of it! You simply place any Pro Series, Pro Plus™ Series, Exec Series, Cube Plus™ Series, Cube Corner® Series or Compact Series VARIDESK on top of your existing desk with no need for tools or hardware of any kind. It's cleverly designed to handle the weight of your equipment while staying safe and sturdy at any height. The steel-weighted base keeps your VARIDESK where it belongs so it doesn't tip over. You can move your VARIDESK any time you want without causing scratches or damages.

ARE VARIDESK PRODUCTS EASY TO STORE AND MOVE?

Extremely. Most VARIDESK products fold flat for simple storage and can easily be moved with the help of a coworker. You can even move the Compact Series by yourself.

CAN MY VARIDESK HANDLE MORE THAN ONE MONITOR?

Absolutely, as long as you choose the right size. Our models ranging from 36"-40" wide are specifically designed to fit up to two 24" monitors. For any setups larger than that, we would suggest a 48" model. You should also consider one of our single or dual monitor arms to keep your screens where you want them while freeing up desk space. The Pro 30™, Pro Plus™ 30 and SOHO can only accommodate single-monitor setups.

Please see the Find My Fit page to find the perfect VARIDESK for your setup.

WHERE CAN I GET THE VARIDESK APP?

The FREE app is located on our app download page. Just follow the instructions for your operating system.

cleaning

WHAT'S THE BEST WAY TO CLEAN MY VARIDESK?

It's easy. Just use a warm, damp cloth to clean the surface of your VARIDESK, and make sure it's dry before replacing any electronic equipment. Please do not use any chemicals or harsh abrasives as they may damage the finish.

HOW DURABLE ARE VARIDESK PRODUCTS?

Made from steel and other highly durable materials, all of our products are built to handle the daily rigors of your job for years to come.

IS THE VARIDESK PLUS KEYBOARD DECK ADJUSTABLE?

The keyboard deck is fixed 4" below the display surface, so it's not adjustable, but it does move up and down along with the display surface as you lift and lower your VARIDESK. However, on the Pro series, the keyboard tray is retractable, expanding the depth of the VARIDESK to 26.75" when the keyboard tray is out all the way.

tax exempt orders

HOW CAN MY ORDER BE GST EXEMPT?/HOW DO I SETUP A GST EXEMPT ACCOUNT?

To place an order on behalf of a tax-exempt organization or individual, please call VARIDESK Customer Support at 03 8400 4804.

You will need to provide proof of GST-exempt status for the country where the product is being shipped. The organization or individual name on the order must exactly match the GST-exempt certificate.

DO YOU WORK WITH RESELLERS?

We do work with resellers, however, we do not have a reseller or wholesale program currently in place. If you are a reseller and would like to learn more, please call 03 8400 4804.

Desktop Units

QUESTIONS SPECIFIC TO THE DESKTOP UNITS – Pro Series, Pro Plus™ Series, Cube Plus™ Series, Cube Corner® Series, Exec Series and Compact Series

IS THERE ANY ASSEMBLY AND HOW DIFFICULT IS IT TO SET UP?

All of these models come completely assembled in the box, and there's no set up necessary. Simply have a friend help you place it on top of your current desk, and you're done.

ARE THERE ANY WEIGHT LIMITS?

The average weight limit per VARIDESK is 35 lbs (15.8 kg), depending on size. While our smallest product, the SOHO, can only hold 10 lbs (4.54 kg), some of our larger models can hold up to 45 lbs (20.4 kg). View each model's individual specifications for an exact weight limit.

WHAT ARE THE MINIMUM MEASUREMENTS FOR MY CURRENT DESK TO FIT A VARIDESK?

To find the exact measurements, you'll want to look at the technical specifications of the VARIDESK model you're interested in. Also, if your desk is under a shelf or hutch, you'll also want to measure for height to make sure your monitors will still fit on a fully extended VARIDESK.

If you're having trouble deciding which VARIDESK model will fit your space best, please see the Find My Fit page.

IS THE KEYBOARD DECK ADJUSTABLE?

On models with lower keyboard deck, it is not adjustable and simple moves up and down with the VARIDESK. However, VARIDESK models with a lower keyboard tray do have the ability to slide the tray in or out.

full desk units

QUESTIONS SPECIFIC TO THE FULL DESK UNITS – Pro Desk™ Series

IS THERE ANY ASSEMBLY AND HOW DIFFICULT IS IT TO SET UP?

Yes, there is a small amount of assembly, but it's easy and there are no tools required. Simply attach the legs, have a friend help you flip the desk over, and you're done.

ARE THERE ANY WEIGHT LIMITS?

The Pro Desk™ 60 has a weight limit of 50 lbs (22.6 kg), while the Pro Desk™ 45 has a weight limit of 45 lbs (20.4 kg).

WHAT ARE THE MINIMUM MEASUREMENTS FOR MY CURRENT DESK TO FIT A VARIDESK?

To find the exact measurements, you'll want to look at the technical specifications of the VARIDESK model you're interested in. Also, if your desk is under a shelf or hutch, you'll also want to measure for height to make sure your monitors will still fit on a fully extended VARIDESK.

If you're having trouble deciding which VARIDESK model will fit your space best, please see the Find My Fit page.

IS IT HARD TO RAISE AND LOWER A PRO DESK? WHAT ABOUT WITH ALL MY EQUIPMENT ON TOP?

All VARIDESK models feature a spring-assisted mechanism that manages the weight so you can easily lift and lower it in just a few seconds. Plus, because of the way our spring-loaded boost system works, having more equipment on top of your desk will help you raise your VARIDESK quickly and smoothly. Just don't exceed the weight capacity of your model. Watch this video to see how every VARIDESK is super easy to move up and down and stays steady and stable even at its maximum height.

CAN THE PRO DESK SERIES UNITS HOLD MORE THAN ONE MONITOR?

Easily. The Pro Desk models have the largest workspaces and the highest weight limits among our models.

accessories

QUESTIONS SPECIFIC TO MONITOR ARMS

IS THERE ANY ASSEMBLY REQUIRED AND HOW DIFFICULT IS IT TO SET UP?

Yes, there is a small amount of assembly, but it's easy and all the required tools are included. Watch this video to see how it's done: https://vimeo.com/album/4428660/video/204915368

QUESTIONS SPECIFIC TO VARICHAIR®

IS THERE ANY ASSEMBLY REQUIRED?

The VARIChair® comes fully assembled in the box. Just pop it out and you're ready to sit, stand and lean in style.

QUESTIONS SPECIFIC TO MATS HOW DURABLE ARE THE MATS?

All VARIDESK Mat models are extremely durable, as they're built around a high-density core and meant to be walked, stretched and stood upon while you work.

QUESTIONS SPECIFIC TO CABINETS

IS THERE ANY ASSEMBLY REQUIRED?

All VARIDESK cabinets come fully assembled in the box. Just pop it out and you can wheel it around, use it for storage and lock it in place.
still need help?
contact us.